Part XVIII · Toolkit instrument 1
KPI Register — 90 Indicators
Every material commitment in the Manual is measured by at least one indicator below. Each carries a unit, a measurement frequency and a mapping to the SDG it serves. Filter by series or search by name or code.
Filter by series:
| Code | Indicator | Series | Unit | Frequency | SDG |
|---|---|---|---|---|---|
| SOC-01 | Placements from marginalised communities | Social | % of placements | Quarterly | SDG 10 |
| SOC-03 | Worker satisfaction index | Social | Score 1–5 | Biannual | SDG 8 |
| SOC-04 | Zero-fee compliance rate | Social | % (target 100) | Quarterly | SDG 8 |
| SOC-05 | Decent-work quality-gate pass rate | Social | % | Quarterly | SDG 8 |
| SOC-06 | Quality-gate rejections recorded | Social | Count | Quarterly | SDG 8 |
| SOC-07 | Wage-standard conformance of placements | Social | % | Quarterly | SDG 1 |
| SOC-08 | Written-terms transparency coverage | Social | % | Quarterly | SDG 8 |
| SOC-09 | Grievances raised by placed workers | Social | Count | Quarterly | SDG 16 |
| SOC-10 | Grievance substantiation rate | Social | % | Quarterly | SDG 16 |
| SOC-11 | Placement package compliance (accommodation/subsistence) | Social | % | Quarterly | SDG 2 |
| SOC-12 | Housing affordability ratio at placement | Social | Ratio | Quarterly | SDG 11 |
| SOC-13 | Host-employer compliance verification rate | Social | % | Quarterly | SDG 8 |
| SOC-14 | OHS verification rate for elevated-risk roles | Social | % | Quarterly | SDG 3 |
| SOC-15 | Arrival-support completion rate | Social | % | Quarterly | SDG 11 |
| SOC-16 | Worker grievance resolution time | Social | Days (median) | Quarterly | SDG 3 |
| SOC-17 | Post-placement check-in completion (90 days) | Social | % | Quarterly | SDG 11 |
| SOC-18 | Community integration programme reach | Social | Participants | Biannual | SDG 11 |
| SOC-19 | Community initiative participation | Social | Events | Annual | SDG 14 |
| SOC-20 | Methodology-sharing outputs published | Social | Count | Annual | SDG 17 |
| EDU-01 | Academy programme completion rate | Education | % | Quarterly | SDG 4 |
| EDU-03 | Curriculum review currency | Education | % programmes reviewed in cycle | Annual | SDG 4 |
| EDU-04 | Training-to-employment conversion | Education | % | Quarterly | SDG 4 |
| EDU-05 | Female enrolment share | Education | % | Quarterly | SDG 5 |
| EDU-06 | Enrolment from marginalised communities | Education | % | Quarterly | SDG 10 |
| EDU-07 | Learner outcome attainment vs published criteria | Education | % | Per cohort | SDG 4 |
| EDU-08 | Pre-departure preparation completion | Education | % | Quarterly | SDG 4 |
| EDU-09 | Trainer qualification compliance | Education | % | Annual | SDG 4 |
| EDU-10 | Upskilling participation among placed workers | Education | % | Biannual | SDG 4 |
| EDU-11 | Institutional training partnerships active | Education | Count | Annual | SDG 17 |
| EDU-12 | Green-skills module enrolment | Education | Participants | Annual | SDG 7 |
| DEI-01 | Blind first-stage screening coverage | DEI | % (target 100) | Quarterly | SDG 5 |
| DEI-03 | Gender pay-gap audit result | DEI | % | Annual | SDG 5 |
| DEI-04 | Women in management | DEI | % | Quarterly | SDG 5 |
| DEI-05 | Funnel gender-parity ratio by stage | DEI | Ratio | Quarterly | SDG 5 |
| DEI-06 | Placement outcome parity index | DEI | Index | Quarterly | SDG 10 |
| DEI-07 | Discriminatory-brief refusal rate | DEI | % of flagged briefs | Quarterly | SDG 5 |
| DEI-08 | Candidate demographic reach | DEI | Index | Biannual | SDG 10 |
| DEI-09 | Socio-economic diversity of placements | DEI | Index | Biannual | SDG 1 |
| DEI-10 | Disability inclusion actions completed | DEI | Count | Annual | SDG 10 |
| DEI-11 | Pay-equity corrective actions closed | DEI | % | Annual | SDG 5 |
| DEI-12 | Screening-protocol audits triggered and completed | DEI | Count | Quarterly | SDG 5 |
| ENV-01 | Energy-use intensity per FTE | Environmental | kWh/FTE | Annual | SDG 7 |
| ENV-02 | Operational GHG emissions | Environmental | tCO2e | Annual | SDG 13 |
| ENV-03 | Renewable electricity share | Environmental | % | Annual | SDG 7 |
| ENV-04 | Travel-emissions reduction vs baseline | Environmental | % | Annual | SDG 13 |
| ENV-05 | Paperless workflow coverage | Environmental | % | Biannual | SDG 12 |
| ENV-07 | Certified-materials share (PEFC) | Environmental | % | Annual | SDG 15 |
| ENV-08 | Single-use plastics elimination | Environmental | % sites compliant | Annual | SDG 15 |
| ENV-09 | Accommodation water/sanitation standard compliance | Environmental | % | Quarterly | SDG 6 |
| ENV-10 | Emissions baseline coverage | Environmental | % operations | Annual | SDG 13 |
| ENV-11 | Office water-use intensity | Environmental | m³/FTE | Annual | SDG 6 |
| ENV-12 | Environmental target attainment | Environmental | % targets on track | Annual | SDG 13 |
| GOV-01 | Ethics-training completion rate | Governance | % | Annual | SDG 16 |
| GOV-02 | Board sustainability reviews held | Governance | Count vs plan | Quarterly | SDG 16 |
| GOV-03 | Commitments with named executive owner | Governance | % | Quarterly | SDG 16 |
| GOV-04 | Whistleblowing cases resolved within SLA | Governance | % | Quarterly | SDG 16 |
| GOV-06 | Regulatory non-compliance incidents | Governance | Count (target 0) | Quarterly | SDG 16 |
| GOV-08 | Discriminatory-brief refusal log currency | Governance | % entries current | Quarterly | SDG 5 |
| GOV-09 | Independent audit findings closed on time | Governance | % | Biannual | SDG 16 |
| GOV-10 | Manual annual review completion | Governance | Yes/No | Annual | SDG 16 |
| GOV-11 | Data-protection audit findings closed | Governance | % | Biannual | SDG 9 |
| GOV-12 | Licence compliance status (X.2.A / X.2.B) | Governance | Compliant Y/N | Quarterly | SDG 16 |
| GOV-13 | Claims-substantiation review pass rate | Governance | % | Quarterly | SDG 12 |
| GOV-14 | Active framework partnerships | Governance | Count | Annual | SDG 17 |
| GOV-15 | Partnership effectiveness reviews completed | Governance | % | Annual | SDG 17 |
| AI-01 | AI systems registered and risk-classified | AI | % | Quarterly | SDG 9 |
| AI-02 | High-risk systems with named human overseer | AI | % (target 100) | Quarterly | SDG 9 |
| AI-03 | Bias-test completion vs schedule | AI | % | Quarterly | SDG 9 |
| AI-04 | Bias-test failures remediated within SLA | AI | % | Quarterly | SDG 9 |
| AI-05 | Human-oversight coverage of high-risk decisions | AI | % (target 100) | Quarterly | SDG 9 |
| AI-06 | Automated-rejection overrides by human review | AI | Count | Quarterly | SDG 9 |
| AI-07 | Candidate AI-transparency notice coverage | AI | % | Quarterly | SDG 9 |
| AI-08 | AI incident reports and resolutions | AI | Count | Quarterly | SDG 9 |
| AI-10 | EU AI Act conformity documentation currency | AI | % systems current | Biannual | SDG 9 |
| SUP-01 | Supplier sustainability assessments completed | Supplier | % of significant suppliers | Annual | SDG 12 |
| SUP-02 | Suppliers meeting pass threshold | Supplier | % | Annual | SDG 12 |
| SUP-03 | Supplier corrective actions closed | Supplier | % | Biannual | SDG 12 |
| SUP-04 | PEFC-certified procurement compliance | Supplier | % | Annual | SDG 15 |
| SUP-05 | Responsible sourcing coverage of spend | Supplier | % | Annual | SDG 2 |
| SUP-06 | Supplier labour-standards violations detected | Supplier | Count | Biannual | SDG 8 |
| SUP-07 | Supplier environmental criteria coverage | Supplier | % | Annual | SDG 6 |
| SUP-08 | Supplier exits for standards failure | Supplier | Count | Annual | SDG 12 |
| RSK-01 | Risk register reviews held vs plan | Risk | % | Quarterly | SDG 16 |
| RSK-02 | Modern-slavery risk assessments completed | Risk | % scope | Biannual | SDG 8 |
| RSK-03 | Red-flag escalations actioned within SLA | Risk | % | Quarterly | SDG 8 |
| RSK-04 | Material incidents with completed root-cause review | Risk | % | Quarterly | SDG 16 |
| RSK-05 | Risk treatments on schedule | Risk | % | Quarterly | SDG 16 |
| RSK-06 | Reported incident closure rate | Risk | % | Quarterly | SDG 3 |
| RSK-07 | Regulatory-change horizon scans completed | Risk | Count | Quarterly | SDG 16 |
| RSK-08 | Climate-risk register entries reviewed | Risk | % | Annual | SDG 13 |